Small Business Builder: Trade Show Tips, Pt. I

ByMary Campbell
August 7, 2001, 2:38 PM

Aug. 8 -- Booths and tables at trade shows, conventions, and other events offer great opportunities for networking, scoping out the competition, and showing off your high-dollar display panels.

In the bustle of making travel arrangements, printing fliers, gathering pretty pictures for the backdrop, and buying a new power suit for yourself, it's easy to lose sight of why you're going in the first place to make sales and win new customers not just any customers, but the kind you'll want to keep.

The trade-show success cycle has 12 parts: planning, preparing, making advance contact, staffing, setting up, attracting people to your display, making a good impression, engaging them once they show up, making friends, making sales, cleaning up, and following up.

(The suggestions given below apply chiefly to trade shows; the principles apply, on a smaller scale, to less elaborate events, such as local half-day meetings.)

Power Up With a Master Plan

"If you have a good plan, everything else falls into place." That's one of the things people always say and nobody believes, but it's true. Make one all-purpose "master plan" (you'll modify it with experience) and one event-specific plan, which will fill in the blanks on your master plan.

Plan backward from the event. A partial schedule for a May 3 regional conference might look like this:

May 1 Final briefing.

April 23 Send out second pre-event letter.

April 9 Send out first pre-event letter.

April 1 Develop mailing list of attendees you want to contact in advance.

March 1 Brief your company's representatives.

Feb. 15 Check supplies and equipment; arrange for necessary repairs, reprints, preparation of new materials.

Jan. 15 Establish strategy, arrange for design and production of new brochures, giveaways, and other materials.

Jan. 1 Start planning your strategy; brainstorm ideas for creating traffic; plan for ancillary marketing.

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